Services operating in Melbourne during COVID-19 (coronavirus) pandemic

People experiencing homelessness and disadvantage can still access these services during the COVID-19 pandemic.

The following agencies are open during the COVID-19 pandemic, some with reduced services. Contact them for more information.

Access Health clinic

(03) 9810 3000 | accesshc.org.au/

CoHealth

AOD

www.cohealth.org.au/health-services/drugs-and-alcohol/

Central (City)

(03) 9448 5536 | www.cohealth.org.au/locations/central-city-2/

CoHealth Innerspace (Collingwood)

(03) 9448 5528 | www.cohealth.org.au/locations/collingwood/

CoHealth – HealthWorks (Footscray)

(03) 9448 5511 | www.cohealth.org.au/locations/healthworks/

Djerriwarrh Health Services

(03) 5367 2000 | https://www.djhs.org.au/home

Drummond Street Services

03 9663 6733 | https://ds.org.au/

First Step Program

For all referrals, please call contact First Step on (03) 9537 3177

Flat Out

(03) 9372 6155 | www.flatout.org.au/

Frontyard Youth Services- Melbourne City Mission

03 9977 0077 | https://www.mcm.org.au/homelessness/frontyard

Homeless Outreach Psychiatric Service (HOPS)

(03) 9076 9888 | www.alfredhealth.org.au/services/hp/homeless-outreach-psychiatric-service

Inner West Area Mental Health Service (IWMHS)

(03) 9377 3400

IPC Health

www.ipchealth.com.au/

Justice Connect

(03) 8636 4400 | justiceconnect.org.au/

Launch Housing

1800 048 325 or 9288 9611 | www.launchhousing.org.au/

The Living Room – Youth Projects

The Living Room is a primary health service that provides free healthcare and support to improve the physical, mental and social well-being of individuals who are, or at risk of experiencing homelessness.

(03) 9945 2100 | youthprojects.org.au/the-living-room

Medically Supervised Injecting Room

(03) 9418 9811 | nrch.com.au/services/medically-supervised-injecting-room/

Melbourne City Mission refuges

03 9977 0000 | www.mcm.org.au/homelessness/accommodation

Odyssey House Victoria

1800 700 514 | https://www.odyssey.org.au/

The Orange Door

1800 319 355 | orangedoor.vic.gov.au/

Positive Living Centre

(03) 9863 0444 | thorneharbour.org/lgbti-health/hiv-positive-services/positive-living-centre/

Reconnexion

1300 273 266 | www.reconnexion.org.au/

Sacred Heart Mission

Dining Hall

(03) 9537 1166 | www.sacredheartmission.org/seek-help/meals/dining-hall

The Women’s House

(03) 9537 1166 | www.sacredheartmission.org/seek-help/help-for-women/womens-house

safe steps Family Violence Response Centre

1800 015 188 | www.safesteps.org.au/

Saint Mark’s Community Centre

03 9419 3288 | www.stmarksfitzroy.com/saint-marks-community-centre

Salvation Army Western

13 SALVOS (13 72 58) | www.salvationarmy.org.au/sashs/

Salvos 614

(03) 9653 3299 | www.salvationarmy.org.au/melbourne614

SHARC

(03) 9573 1700 | www.sharc.org.au/

STAR Health

03 9525 1300 | https://www.starhealth.org.au/

St Kilda Crisis Centre

1800 627 727

St Kilda Gatehouse

03 9534 2500 | www.stkildagatehouse.org.au/

St Mary’s House of Welcome

(03) 9417 6497 | www.smhow.org.au/

St Peter’s Anglican Church – Eastern Hill

(03) 9662 2391 | www.stpeters.org.au/about-us

Switchboard Victoria

1800 184 527 | http://www.switchboard.org.au/

Thorne Harbour Health

1800 134 840 | https://thorneharbour.org/

Travellers Aid

(03) 9654 2600 | www.travellersaid.org.au/

Unison

1800 825 955 | unison.org.au/

VincentCare

03 9304 0100 | https://vincentcare.org.au/

Vinnies Soup Vans – switching to a new mode of food delivery

Call Box Hill Welfare line on 1800 305 330 (Mon – Fri, 10.00am – 3.00pm) for assistance with food.

WAYSS

(03) 9791 6111 | www.wayss.org.au/

Western Health – Drug Health Services

8345 6682 | www.westernhealth.org.au/OurSites/DrugHealthServices

W.I.R.E Services for Women

1300 134 130 | www.wire.org.au/

Women’s Health West

(03) 9689 9588 | whwest.org.au/

Women’s Housing Ltd

(03) 9412 6868 | womenshousing.com.au/

Free Meals City of Port Phillip Guide

Hare Krishna – No community meals across all sites.

Father Bob – Food vans across all sites in operation, as a takeaway meal (no group gatherings) food will be pre-packed and cold. Drinks and fruit will be provided as usual.

Open House St Peter & Pauls Church (South Melbourne) – No meals / pantry / or service until further notice.

Anglican Parish of Parks, St Silas (Albert Park) – Sunday meal as usual – takeaway prepacked.

Sacred Heart Mission (St Kilda) – All meals takeaway and prepacked. No meals at The Women’s House.

Temple of Beth Israel (St Kilda) – No community dinner on Mondays. Soup van operating as normal.

Wominjeka BBQ (St Kilda) – Cancelled until further notice.

Christ Church Community Centre (St Kilda) – Community dinner Wednesday, takeaway prepacked.

St Lukes (South Melbourne) – Saturday community lunch – takeaway prepacked.

Food parcels & Food Assistance CoPP Guide

Port Phillip Community Group: St Kilda and Port Melbourne sites closed to the public. South Melbourne operating a normal service:

Food parcels and food vouchers
Community support service available by phone & triage support
Cancelled – Wednesdays fresh fruit and vegetable market (until further notice)

Alma Rd – Community House – all classes and groups cancelled.

Southport Uniting (South Melbourne) – Food parcel service running as normal, food bank has been reduced and items may be limited. By appointment Wednesday and Thursdays.

Planetshakers (South Melbourne) – FOOD PARCELS Extended hours: Sundays 10.30 – 3pm.

St Peter & Pauls (South Melbourne) – NO FOOD PARCELS – Parish pantry closed.

Our Lady of Mount Carmel (Middle Park) – NO FOOD PARCELS – Parish pantry closed.

Anglican Parish of the Parks, St Silas (Albert Park) – FOOD PARCELS (only if items available, scarce supplies).

All Saints Anglican Church (St Kilda) NO FOOD PARCELS (Stocks diminished, the parish has made a call out for donations – will contact if supply returns).

Christ Church Community Centre (St Kilda) – FOOD PARCELS (reduced pantry availability).

Vinnies Victoria – No longer be entering homes. Phone interviews will be conducted and subsequently arrange how to best assist, for example, leaving a food parcel/food vouchers outside the premises (in an agreed secure location).

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COVID-19 (coronavirus): Important information for people needing support